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How to fix the unable to process your payment error
It’s rare, but if you receive the following error while trying to pay with a credit card, below are steps on how to fix it.
Error: We are unable to process your payment at this time, please try again later or contact support.
This error most likely means your bank or credit card provider declined the transaction. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (Arnelio).
Your bank/card provider will be able to tell you why the charge was declined. They can also add us to their allow list so that you can make your purchase.