Privacy Policy

Who We Are

Arnelio. provides WordPress plugins.

Fernando Vázquez Pérez – 53173913Y

Rúa de Canido, 157 – Vigo – Pontevedra – 36390, Spain.

Who We Share Your Data With

We do not sell our users’ private personal information.

We use third-party services (data processors) across our site. We list the specific third-parties in use (with links to their privacy policies) in the sections below.

We disclose potentially personally-identifying and personally-identifying information only to our employees and contractors that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

What Personal Data We Collect And Why We Collect It

Please note that when you subscribe to one of our services we do not collect any payment information. We have an agreement with FastSpring as a reseller of our Premium Services. For more information, please see the Paying Customers section below.

Registered Users

Your Username and Email Address are stored in the website’s database. Your Email Address is used to send you an email with a link to set your password or to send you an email with a link to reset your password in the event you forget your password.

An anonymized string created from your email address (also called a hash) is provided to the Gravatar service to see if a Profile picture of you is available for display. The Gravatar service privacy policy is available here: https://automattic.com/privacy.

You may optionally complete your Profile by providing your First Name, Last Name, Website (URL) and/or Biographical info. These additional details are also saved in the website’s database. You may edit these details, and your Email Address, in your Profile at any time. You may also choose how your name is displayed (your Display Name) to visitors to the site (e.g. in comments you create) in your Profile.

Your Username, First Name, Last Name and Email Address are accessible by employees on the site.

If you attempt to log in to our site, we will set a temporary cookie to determine if your browser accepts cookies at all. This cookie contains no personal data and is discarded when you close your browser.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

For users that register on our site, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.

Email/Contact Forms

We use Google/G Suite to process all internal email and communication with our customers. Google’s privacy policy is available here: https://policies.google.com/privacy.

Customers that email us, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in G Suite archive.

Embedded Content From Other Websites

Embeds are pieces from other websites that are shown from time to time on our websites. They behave in the exact same way as if the visitor has visited the other website and may use cookies or capture information. Typically embedded content is from websites that share videos, images, or other content. These services may collect your IP Address, your User Agent, store and retrieve cookies on your browser, embed additional third-party tracking, and monitor your interaction with that embedded content, including correlating your interaction with the content with your account with that service, if you are logged in to that service.

Links to the privacy policies of the most common services have been included below.

Analytics

We use Google Analytics for tracking visitors and aggregating information about the traffic to our websites. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy. You can learn more about how to opt-out of tracking in Google Analytics here: https://tools.google.com/dlpage/gaoptout/.

We’ve turned on the IP Anonymization feature in Google Analytics. You can learn more about this here: https://support.google.com/analytics/answer/2763052?hl=en

Marketing Campaigns

We use email marketing to communicate with customers and potential customers from time to time. All email lists and campaigns are “opt-in” meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.

We may send you “system” emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.

All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.

We use MailChimp for email marketing. Mailchimp’s privacy policy is found here: https://mailchimp.com/legal/privacy/.

We may utilize social media and web advertising campaigns. These service providers use cookies on our sites and/or pixel tracking to serve ads across the different platforms.
Google AdSense & DoubleClick: https://policies.google.com/privacy
Twitter: https://twitter.com/en/privacy
Facebook: https://www.facebook.com/about/privacy/

Paying Customers

FastSpring is the distributor of our Premium Services. All Personal Data required to make payments to our Services is provided directly to FastSpring. We do not have access to any of your personal financial information, such as credit card numbers. When you subscribe to or purchase any of our Premium Services, FastSpring explicitly asks you to agree to its Privacy Policy.

FastSpring is a U.S.-based digital goods retailer specializing in secure online sales that is PCI compliant and uses Verisign SSL certificates. FastSpring is operated by Bright Market, LLC, whose data is stored where explained in About FastSpring. FastSpring is registered in the EU through a special scheme established for non-EU companies. FastSpring’s VAT number is EU826012240 (begins with EU because FastSpring is located in the United States, not in a member state of the European Union).

In its Privacy Policy, Bright Market, LLC confirms that it complies with the EU-U.S. Privacy Shield and U.S.-Swiss Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland, respectively.

Web Services

All web servers and hosting are managed by Kinsta. This includes website hosting, backups, web databse, file storage, APIs, and log files. Kinsta’s privacy policy can be found here: https://kinsta.com/privacy-policy/

What Rights You Have Over Your Data

If you are a registered user or have left comments on our site you can request to see or download the data we have about you.

Typically for visitors that have left comments, the data will be their email address, any IP addresses assigned to them at the time of leaving the comments and the user agent strings of the browsers they used. The rest of the data is public as published by the visitors.

For registered users or paying customers, this will also include profile information and download/payment histories.

You can also request “to be forgotten” and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.

You may edit or delete any post or topic you make in our support forums at any time.

An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to service@arnelio.com.

How We Protect Your Data

The security and reliability of our service is our number one priority.

See wordpress.org/about/security for details on the security of the WordPress core itself.

Prevention is best when it comes to security, and as a first step, we follow all WordPress Code Standards in the plugins that we build and use.

All staff only have access to systems that are directly required to complete the functions of their job.

Privacy Policy Changes

Although most changes are likely to be minor, Arnelio may change its Privacy Policy from time to time, and in Arnelio’ sole discretion.